Privacy policy

We care about your privacy here at www.designifi.co. this privacy policy explains how we collect, use, and protect your personal information when you use the website www.designifi.co, purchase digital products, or engage with our bespoke website design services.

By using the website www.designifi.co, creating an account or engaging with our services you agree to the data practices as they have been described in this policy.

• Who are we?

Designifi is a website design business based at www.designifi.co which provides digital learning resources and bespoke website design services.

Customers will need to create an account on www.designifi.co before they are able to use any of our services which will require us to collect some personal information about you

• Information we collect

When you register for an account on www.designifi.co or purchase any of the services offered on www.designifi.co we may collect the following types of information from you:

• Personal information you send us

• Your name, email address and phone number.
• Your billing address and payment details.
• Your username and password.
• Other content and communication such as design briefs and feedback.

• Information collected automatically

• Your device, browser version, and IP address
• Website usage data such as cookies and analytics tools (please see our cookie policy below for more information)
• How much time you spend on pages, clicks, and referring URLs.

• How do we use your information?

We will use your personal information to:
• Deliver digital products and provide download links to the digital learning resources offered on www.designifi.co.
• Manage and fulfil briefs for bespoke website design projects.
• Respond to enquiries and provide customer support and feedback.
• Send emails such as order confirmations and updates.
• Improve our website www.designifi.co and its overall user experience.
• Send customers marketing materials when they have consented to receive this information

• Legal basis for processing information (GDPR)

Under the rules of GDPR we may process your personal data on the following legal grounds:
• As a contractual necessity where we need to fulfil our service obligations to you.
• As part of our legitimate interest, to improve our services and prevent fraud.
• Where customers have consented to receive optional email marketing and newsletters about products and services on www.designifi.co.
• As a legal obligation where we may otherwise be required to send this information by the law.

• Sharing data

We will not share or sell any of the personal data which is shared with us. The only cases in which we might use some of this information includes the following:
• For payment processors for secure transactions.
• For marketing platforms.
• For analytics tools to monitor website performances and updates.
When sharing information with any of the above we make sure that all third-party services also comply with all relevant data protection laws.

• Cookies

The website www.designifi.co uses cookies to enhance user experience and analyse its performance. You can manage cookie preferences in your browser settings or through our cookie banner when you first visit the website.

• Data retention

We will keep your personal information only for as long as is necessary for us to provide the goods and services which you have requested from www.designifi.co. Records such as digital purchase records or other project related data may be stored for up to six years for accounting and compliance purposes.

• Your data rights

Under the rules of the GDPR, you have the following rights with regards to your personal data:
• The right to access the personal data we hold about you.
• The right to request correction of the personal data we hold about you.
• The right to request we delete your personal data.
• The right to object to the processing of your personal data.
• The right to request data portability.
• The right to withdraw your consent to data processing, such as for email marketing communications.

• Data security

We take the security of your personal information very seriously, and we have a number of technical and organisational measures in place to secure your personal data.

This includes Secure Socket Layer (SSL) encryption, as well as access controls. No transmission of information over the internet can ever be deemed entirely secure, so when you do share your personal information with www.designifi.co you are doing so at your own risk.

• Updates to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page. If any of these changes which have been made are significant, we will contact you using your email address provided.

• Get in touch

If you have any further questions, then please get in touch with www.designifi.co for more information